True T-49-HC 54 1/8" Solid Door Reach-In Refrigerator — Reviews & Price

Model: T-49-HC
Series: Traditional Series
Category: Reach-Ins

This True reach-in refrigerator offers superior temperature control, easy maintenance, and low utility costs. To promote easy product retrieval at all times, the unit features bright and even LED interior lighting. The easily replaceable, energy-efficient LEDs generate less heat than fluorescent bulbs to keep internal temperatures low, and because they last significantly longer than other lights, you'll save money on replacement costs over time. The lights are activated by a rocker switch mounted above the doors and safety shielded for added peace of mind. The unit includes six heavy-duty PVC-coated wire shelves that are adjustable in 1/2" increments to help organize your ingredients in an efficient way. Its 1/2 hp bottom-mounted compressor operates in the coolest, most grease-free area of the kitchen for greater efficiency, and easier serviceability. It also raises the height of the bottom shelf for easier access and makes the condenser coil easier to reach for maintenance. For added ease of use, this unit features an exterior temperature display so you don't have to open the doors to view temperatures. The solid doors are self-closing and come with magnetic door gaskets that provide a tight seal. In addition to stainless steel solid doors, the unit also has anodized aluminum ends and a corrosion-resistant GalFan coated steel back. Plus, the clear coated aluminum-lined interior with a stainless steel floor and covered corners is easy to clean. This unit's cabinet features foamed-in-place polyurethane insulation for added structural strength and to reduce energy loss. This unit comes with (4) 4" casters, two with brakes, for maneuverability during cleaning. This reach-in refrigerator features a factory engineered, self-contained, capillary tube refrigeration system using high-performance R-290 hydrocarbon refrigerant. R-290 refrigerant has an ozone depletion potential (ODP) of 0 and a global warming potential (GWP) of 3. This refrigeration system holds cabinet temperatures of 33-38 degrees Fahrenheit to keep foods at safe storage temperatures. This unit requires a 115V electrical connection for operation. Interior Dimensions: Width: 54 1/8" Depth: 25 1/4" Height: 55 3/4" Capacity: 44.6 cu. ft.

What the reviews add up to

Synthesized from 16 verified reviews

Durable and mobile cooler ideal for line storage, but reliability concerns linger.

The TRUE True T-49-HC Solid Door Reach-In Refrigerator is praised for its mobility and storage capacity, making it a favorite for casual dining and service areas. Reviewers appreciate its ease of movement, adjustable shelving, and quick shipping, which enhance operational efficiency. However, some users report reliability issues, with instances of units breaking down and requiring costly repairs. While many find it a good value for the price, there are notable concerns about long-term durability and temperature maintenance, particularly from independent operators.

What operators praise

Mobile and easy to move7
Good storage capacity7
Quick shipping availability3
Durable under daily use4
Adjustable shelving for flexibility3

What gives them pause

Reliability issues reported4
Temperature maintenance concerns2
Door magnets may fail1
Gaskets breakdown after few years1
Expensive repairs needed1

100% Independent restaurant

Rating breakdown

5★7

4★7

3★1

2★1

1★0

How it scores

Reliability4.1

Ease of operation4.9

Cleaning4.6

Maintenance4.3

Versatility4.5

Where to buy TRUE

Add a ZIP code to sort these by distance.

1st Choice Restaurant Equipment & Supply
San Antonio, TX
(210) 871-8639 Website
A-Tex Restaurant Supply
San Angelo, TX
(325) 221-0767 Website
ABC Restaurant Supplies & Equipment
Miami, FL
(305) 325-1200 Website
ACityDiscount
Norcross, GA
(404) 752-6715 Website
Action Sales
Monterey Park, CA
(626) 308-1988 Website

See every dealer in the database

What operators say

Samantha Martinez · Bar Manager · Bostons Sports Bar

Reviewed Traditional Series · Jan 11, 2024

5.0

Reliability5
Operation5
Cleaning5
Maintenance5
Versatility5

Great and reliable cooler that can help in any way

What works

Storage closer to the bar
Improved speed of service

Why this brand

The reliability of the TRuE brand.

What is your primary involvement with this equipment?

I am a user
I manage users

How long have you owned/used this equipment?

less than six months

Do you use mulitiple units?

What other brands did you consider before purchasing this piece of equipment?

Beverage Air
Hoshizaki
Norlake
Traulsen

Model details

Access: Reach-In
Compressor Location: Top
Door Count: 2
Door Material: Stainless Steel
Exterior Material: Stainless
Size: Full
Type: Refrigerator

Aubrey Douglas · Manager · Superica

Reviewed Traditional Series · Aug 12, 2025

5.0

Reliability5
Operation5
Cleaning5
Versatility5

Great for line storage or service alley storage.

What works

Very high quality
Mobile and easy to move

Why this brand

After spending a lot of time looking and researching we decided that TRUE would be the most bang for our buck.

Do you use mulitiple units?

How long have you owned/used this equipment?

two years or more

What is your primary involvement with this equipment?

I am a user
I manage users

What other brands did you consider before purchasing this piece of equipment?

Beverage Air
Hoshizaki
Norlake
Traulsen
Victory

Model details

Access: Reach-In
Compressor Location: Top
Door Count: 1
Door Material: Stainless Steel
Exterior Material: Powder Coat Steel
Size: Half
Type: Freezer

Josh Nantelle · Food Service Manager · Aramark

Reviewed Traditional Series · Jan 23, 2025

5.0

Reliability4
Operation5
Cleaning5
Maintenance5
Versatility5

This is one of our line coolers and it’s been great with no issues!

What works

Nice storage for the line
Easy to maintain and durable

Why this brand

Price, product availability, and shipping

Do you use mulitiple units?

Yes — 2

How long have you owned/used this equipment?

two years or more

What is your primary involvement with this equipment?

I am a user
I manage users

What other brands did you consider before purchasing this piece of equipment?

Beverage Air
Hoshizaki
Norlake
Traulsen

Model details

Access: Reach-In
Compressor Location: Bottom
Door Count: 1
Door Material: Stainless Steel
Exterior Material: Stainless
Size: Half
Type: Refrigerator

Addison Montgomery · Supervisor · Art and Jake’s

Reviewed Traditional Series · Jul 7, 2025

5.0

Reliability4
Operation5
Cleaning5
Versatility5

Good fridge for vendors products

What works

Displays canned drinks
Free!!!!

Why this brand

This was a promotional item from a beer vendor

Do you use mulitiple units?

How long have you owned/used this equipment?

two years or more

What is your primary involvement with this equipment?

I am a user
I manage users

Model details

Access: Reach-In
Compressor Location: Bottom
Door Count: 1
Door Material: Glass
Exterior Material: Powder Coat Steel
Size: Half
Type: Refrigerator

Carly Thompson-Reids · Restaurant Manager · Hillstone

Reviewed Traditional Series · Apr 14, 2025

5.0

Reliability4
Operation5
Cleaning5
Maintenance4
Versatility5

Good value cooler with ability to move

What works

Fits space
Extra storage

Why this brand

Price and availability with shipping on webstaurant

Do you use mulitiple units?

How long have you owned/used this equipment?

two years or more

What is your primary involvement with this equipment?

I am a user
I manage users

What other brands did you consider before purchasing this piece of equipment?

Beverage Air
Norlake
Traulsen

Model details

Access: Reach-In
Compressor Location: Bottom
Door Count: 1
Door Material: Stainless Steel
Exterior Material: Stainless
Size: Half
Type: Refrigerator

Adalyn Parker · Restaurant Manager · Caesars

Reviewed Traditional Series · May 27, 2024

5.0

Reliability4
Operation5
Cleaning5
Versatility4

Durable, easy to move cooler that is worth the cost

What works

Spatial needs
Good to move around into different areas

Why this brand

True is a great durable brand.

What is your primary involvement with this equipment?

I am a user
I manage users

How long have you owned/used this equipment?

six months to one year

Do you use mulitiple units?

What other brands did you consider before purchasing this piece of equipment?

Beverage Air
Delfield
Hoshizaki
Traulsen

Model details

Access: Reach-In
Compressor Location: Bottom
Door Count: 1
Door Material: Stainless Steel
Exterior Material: Stainless
Size: Half
Type: Refrigerator

True reach-in freezer T-49

Henry Adaniya · owner · hank's haute dogs

Reviewed Traditional Series · Jun 28, 2021

4.0

Reliability5
Operation5
Cleaning5
Maintenance5
Versatility4

What works

reliability
Price

What doesn't

Gaskets breakdown after 3-4 years

Features that mattered

Maintains temp so I don't have to worry much.

What they would change

None

What is your primary involvement with this equipment?

I am a user
I made the purchase decision
I manage users

How long have you owned/used this equipment?

two years or more

Model details

Access: Reach-In
Compressor Location: Bottom
Door Count: 2
Door Material: Stainless Steel
Exterior Material: Stainless
Size: Full
Type: Freezer

True reach-in freezer

Frank Bellino · Sous Chef · Norton Hospital

Reviewed Traditional Series · Mar 7, 2022

4.0

Reliability4
Operation5
Cleaning5
Maintenance5
Versatility5

It is a workhorse, holds up to our daily usages and keeps performing.

What works

Efficient for our use
Durability

What is your primary involvement with this equipment?

I am a user

How long have you owned/used this equipment?

two years or more

Model details

Access: Reach-In
Compressor Location: Top
Door Count: 1
Door Material: Stainless Steel
Exterior Material: Stainless
Size: Full
Type: Freezer

Joseph Evans · General Manager · Silver Springs

Reviewed Traditional Series · Dec 11, 2023

4.0

Reliability4
Operation5
Cleaning5
Maintenance5
Versatility5

Great 5ft cooler with decent storage capability.

What works

Great for pool bar items
Promotional items

Why this brand

This was a cooler given to us by a vendor to display products we buy from them

Do you use mulitiple units?

Yes — 3

How long have you owned/used this equipment?

two years or more

What is your primary involvement with this equipment?

I am a user
I manage users

What other brands did you consider before purchasing this piece of equipment?

Beverage Air
Everest
Norlake
Traulsen

Model details

Access: Reach-In
Compressor Location: Bottom
Door Count: 1
Door Material: Combo
Exterior Material: Powder Coat Steel
Size: Half
Type: Refrigerator

Josh Nantelle · Food Service Manager · Aramark

Reviewed Traditional Series · Mar 20, 2024

4.0

Reliability4
Operation5
Cleaning5
Versatility5

Company replaces every few years

What works

Houses brands drinks
Looks great

Why this brand

Given to us by a distributor

Do you use mulitiple units?

Yes — 2

How long have you owned/used this equipment?

two years or more

What is your primary involvement with this equipment?

I am a user
I manage users

Model details

Access: Reach-In
Compressor Location: Bottom
Door Count: 1
Door Material: Glass
Exterior Material: Powder Coat Steel
Size: Half
Type: Refrigerator

TRUE Reach in 2 door cooler

Johnny McCoy · Executive Chef · Creative Dining

Reviewed Traditional Series · Mar 9, 2022

4.0

Reliability5
Operation5
Cleaning4
Maintenance4
Versatility5

This reach in has been a successful addition to our facility. It has plenty of room and the adjustable shelves make it easy to store foods properly.

What works

Very spacious and easy to clean
External temp gage is very accurate

What doesn't

Door magnets are not very strong, sometimes when one door closes it pops the other door open

What is your primary involvement with this equipment?

I am a user
I manage users

How long have you owned/used this equipment?

two years or more

Model details

Access: Reach-In
Compressor Location: Bottom
Door Count: 2
Door Material: Stainless Steel
Exterior Material: Powder Coat Steel
Size: Full
Type: Refrigerator

Ashley Norman · Operating Partner · Cheddars

Reviewed Traditional Series · Apr 9, 2025

5.0

Reliability4
Operation5
Cleaning4
Maintenance4
Versatility4

Good and reliable cooler with wheels!

What works

Stores service items
Can move around to back if we need

Why this brand

True is a good midpoint brand and had great shipping availability

Do you use mulitiple units?

How long have you owned/used this equipment?

two years or more

What is your primary involvement with this equipment?

I am a user
I manage users

What other brands did you consider before purchasing this piece of equipment?

Beverage Air
Continental
Hoshizaki
Traulsen

Model details

Access: Reach-In
Compressor Location: Top
Door Count: 1
Door Material: Stainless Steel
Exterior Material: Stainless
Size: Half
Type: Freezer

Josh Nantelle · Food Service Manager · Aramark

Reviewed Traditional Series · Jan 23, 2025

4.0

Reliability4
Operation5
Cleaning5
Maintenance4
Versatility4

Adjustable shelving and mobile unit, great storage.

What works

Good storage
Very easy to clean

Why this brand

For the size and move ability

What is your primary involvement with this equipment?

I am a user
I manage users

How long have you owned/used this equipment?

two years or more

Do you use mulitiple units?

What other brands did you consider before purchasing this piece of equipment?

Beverage Air

Model details

Access: Reach-In
Compressor Location: Bottom
Door Count: 2
Door Material: Stainless Steel
Exterior Material: Stainless
Size: Full
Type: Freezer

Carly Thompson-Reids · Restaurant Manager · Hillstone

Reviewed Traditional Series · Apr 14, 2025

4.0

Reliability4
Operation5
Cleaning4
Maintenance4
Versatility4

No issues and easy to mount shelves!

What works

Fits in space
Available for quick shipping

Why this brand

We got the set based off value and availability.

Do you use mulitiple units?

How long have you owned/used this equipment?

two years or more

What is your primary involvement with this equipment?

I manage users

What other brands did you consider before purchasing this piece of equipment?

Beverage Air
Norlake
Traulsen

Model details

Access: Reach-In
Compressor Location: Bottom
Door Count: 1
Door Material: Stainless Steel
Exterior Material: Stainless
Size: Half
Type: Freezer

PETER GALLIN · Owner/CEO · Say Ciao

Reviewed Traditional Series · Aug 9, 2023

2.0

Reliability3
Operation5
Cleaning4
Maintenance3
Versatility4

Great, if it lasted...

What works

It was not... Sadly - an expensive choice that did not last
Kept food cold; until is broke - repair guy said it would be cheaper to buy a new unit than to fix LoL

What doesn't

Did not last!

Why this brand

The name "True" however I am reviewing a reach in unit that did not last. I now own two un-named (AAA) Never heard of them but found them Google - they have both lasted longer than my last True

What is your primary involvement with this equipment?

I am a user
I made the purchase decision
I manage users

How long have you owned/used this equipment?

two years or more

Do you use mulitiple units?

Yes — 2

What other brands did you consider before purchasing this piece of equipment?

Atosa
Norlake

Model details

Access: Reach-In
Compressor Location: Bottom
Door Count: 2
Door Material: Stainless Steel
Exterior Material: Stainless
Size: Full
Type: Refrigerator

Mark Bratton · Executive Chef · Virginia Tech University/Salem High School

Reviewed Traditional Series · Aug 4, 2022

3.0

Reliability3
Operation3
Cleaning3
Maintenance3
Versatility3

Basic Cooler. Not the best reliability. 2 units have been repaired.

What works

fit my budget
value

What doesn't

had difficulty keeping product in the correct temperature. Below 40

Why this brand

Price

What is your primary involvement with this equipment?

I am a user
I made the purchase decision
I manage users
I influence purchase decision makers

How long have you owned/used this equipment?

two years or more

Do you use mulitiple units?

Yes — 3

What other brands did you consider before purchasing this piece of equipment?

Beverage Air
Hoshizaki
Randell
Traulsen
Victory

Model details

Access: Reach-In
Compressor Location: Top
Door Count: 1
Door Material: Stainless Steel
Exterior Material: Stainless
Size: Full
Type: Refrigerator

What the reviews add up to

What operators praise

What gives them pause

Rating breakdown

How it scores

Where to buy TRUE

1st Choice Restaurant Equipment & Supply

A-Tex Restaurant Supply

ABC Restaurant Supplies & Equipment

ACityDiscount

Action Sales

More Reach-Ins

What operators say

What works

Why this brand

What is your primary involvement with this equipment?

How long have you owned/used this equipment?

Do you use mulitiple units?

What other brands did you consider before purchasing this piece of equipment?

Model details

What works

Why this brand

Do you use mulitiple units?

How long have you owned/used this equipment?

What is your primary involvement with this equipment?

What other brands did you consider before purchasing this piece of equipment?

Model details

What works

Why this brand

Do you use mulitiple units?

How long have you owned/used this equipment?

What is your primary involvement with this equipment?

What other brands did you consider before purchasing this piece of equipment?

Model details

What works

Why this brand

Do you use mulitiple units?

How long have you owned/used this equipment?

What is your primary involvement with this equipment?

Model details

What works

Why this brand

Do you use mulitiple units?

How long have you owned/used this equipment?

What is your primary involvement with this equipment?

What other brands did you consider before purchasing this piece of equipment?

Model details

What works

Why this brand

What is your primary involvement with this equipment?

How long have you owned/used this equipment?

Do you use mulitiple units?

What other brands did you consider before purchasing this piece of equipment?

Model details

What works

What doesn't

Features that mattered

What they would change

What is your primary involvement with this equipment?

How long have you owned/used this equipment?

Model details

What works

What is your primary involvement with this equipment?

How long have you owned/used this equipment?

Model details

What works

Why this brand

Do you use mulitiple units?

How long have you owned/used this equipment?

What is your primary involvement with this equipment?

What other brands did you consider before purchasing this piece of equipment?

Model details

What works

Why this brand

Do you use mulitiple units?

How long have you owned/used this equipment?

What is your primary involvement with this equipment?

Model details

What works

What doesn't