Manitowoc

Manitowoc IDT0420W Indigo NXT Series Water-cooled Ice Maker Cube-style 454 Lb/Day

4.7 6 verified reviews 83% would recommend
Model
IDT0420W
Series
Indigo NXT Series
Category
Ice Machines

The Manitowoc IDT0420W Indigo NXT™ Series Ice Maker is a commercial-grade cube-style ice machine designed for high-volume foodservice environments. Powered by water-cooled refrigeration, it features a self-contained condenser and a compact footprint of 22" W x 24-1/2" D x 21-1/2"

What the reviews add up to

Synthesized from 6 verified reviews

High-capacity ice production with low maintenance needs, but watch for error code complexities.

The Manitowoc IDT0420W Indigo NXT Series Water-cooled Ice Maker excels in high-volume ice production, making it ideal for restaurants and catering operations. Reviewers consistently praise its capacity to produce large quantities of ice, particularly during peak service times, and highlight its low maintenance requirements. The machine's easy cleaning process is frequently noted, ensuring consistent performance. However, some users express frustration with the error codes, which can be difficult to interpret and may necessitate professional assistance for troubleshooting. Overall, it stands out for its reliability and energy efficiency, though users should be prepared for potential technical challenges.

What operators praise

  • High ice production capacity5
  • Low maintenance requirements4
  • Easy to clean3
  • Energy efficient2
  • Consistent quality of ice3

What gives them pause

  • Difficult error code interpretation1
  • Requires HVAC tech for some repairs1
  • 100% Independent restaurant

Rating breakdown

5★4
4★2
3★0
2★0
1★0

How it scores

Reliability4.5
Ease of operation4.8
Cleaning4.3
Maintenance4.2
Versatility4.7

Where to buy Manitowoc

Add a ZIP code to sort these by distance.

  • 1st Choice Restaurant Equipment & Supply

    San Antonio, TX

    Carries this category — confirm the brand before you call.

  • A-Tex Restaurant Supply

    San Angelo, TX

    Carries this category — confirm the brand before you call.

  • ABC Restaurant Supplies & Equipment

    Miami, FL

    Carries this category — confirm the brand before you call.

  • ACityDiscount

    Norcross, GA

    Carries this category — confirm the brand before you call.

  • Action Sales

    City of Industry, CA

    Carries this category — confirm the brand before you call.

See every dealer in the database

What operators say

Reviewer photo for charlotte norris

charlotte norris · Manager · Cape Leisure Hospitality

Reviewed Indigo NXT Series · Aug 13, 2025

5.0

Would recommend to a colleague

  • Reliability5
  • Operation5
  • Cleaning5
  • Versatility5

Keep it clean and you’ll not regret buying it

What works

  • Produces a lot of ice
  • Low maintenance

Why this brand

The snout of d output and electrical usage

Do you use mulitiple units?

No

How long have you owned/used this equipment?

two years or more

What is your primary involvement with this equipment?

  • I am a user
  • I manage users

What other brands did you consider before purchasing this piece of equipment?

  • Hoshizaki
  • Ice-O-Matic
  • Scotsman

Model details

Bin
No
Condenser
Water Cooled
Ice Type
Cube
Machine Type
Modular
Stackable
No
Reviewer photo for Emily O

Emily O · Caterer · Robella Haynie's Catering

Reviewed Indigo NXT Series · Dec 6, 2023

5.0

Would recommend to a colleague

  • Reliability4
  • Operation5
  • Cleaning5
  • Maintenance5
  • Versatility5

Advanced technology, customization, consistent

What works

  • quality
  • energy efficient

Why this brand

This was the more energy efficient

Features that mattered

It works efficiently and keeps up with the fast pace

What they would change

I would make the bin removable.

What is your primary involvement with this equipment?

  • I influence purchase decision makers

How long have you owned/used this equipment?

six months to one year

Do you use mulitiple units?

No

What other brands did you consider before purchasing this piece of equipment?

  • Ice-O-Matic

Model details

Bin
No
Condenser
Air Cooled
Ice Type
Cube
Machine Type
Modular
Stackable
Yes
Reviewer photo for kevin gin

kevin gin · executive chef · bridges restaurant and bar

Reviewed Indigo NXT Series · Jul 3, 2023

5.0

Would recommend to a colleague

  • Reliability5
  • Operation5
  • Cleaning4
  • Maintenance4
  • Versatility5

Overall a very good piece of equipment and strong performance

What works

  • longevity
  • good quality

What doesn't

The error codes are difficult to decipher and often requires an HVAC tech to fix or identify

Why this brand

It had the reputation for being reliable and good quality

What is your primary involvement with this equipment?

  • I am a user

How long have you owned/used this equipment?

two years or more

Do you use mulitiple units?

No

What other brands did you consider before purchasing this piece of equipment?

  • Hoshizaki

Model details

Bin
Yes
Condenser
Water Cooled
Ice Type
Cube
Machine Type
Modular
Stackable
Yes
Reviewer photo for Aubrey Douglas

Aubrey Douglas · Manager · Superica

Reviewed Indigo NXT Series · Aug 12, 2025

4.0

Would recommend to a colleague

  • Reliability4
  • Operation5
  • Cleaning4
  • Maintenance4
  • Versatility4

Great for any restaurant. Make sure you clean throughly!

What works

  • We go through a lot of ice on the weekends
  • Easy to clean

Why this brand

Past experiences, reviews, brand specifics

Do you use mulitiple units?

No

How long have you owned/used this equipment?

two years or more

What is your primary involvement with this equipment?

  • I am a user
  • I manage users

What other brands did you consider before purchasing this piece of equipment?

  • Hoshizaki
  • Scotsman

Model details

Bin
No
Condenser
Air Cooled
Ice Type
Cube
Machine Type
Modular
Stackable
No
Reviewer photo for Justin Williams

Justin Williams · Culinary manager · Bloomin Brands

Reviewed Indigo NXT Series · Jan 18, 2025

5.0
  • Reliability5
  • Operation5
  • Cleaning5
  • Maintenance5
  • Versatility5

Good size for our 6 wells, easy to clean

What works

  • Great size ice bin
  • Easy to maintain

Why this brand

Size and company standard

Do you use mulitiple units?

No

How long have you owned/used this equipment?

two years or more

What is your primary involvement with this equipment?

  • I am a user
  • I manage users

Model details

Bin
No
Condenser
Air Cooled
Ice Type
Cube
Machine Type
Modular
Stackable
No
Reviewer photo for james larkin

james larkin · General Manager · Maumee Bay Brewing Company

Reviewed Indigo NXT Series · Jul 28, 2023

4.0

Would recommend to a colleague

  • Reliability4
  • Operation4
  • Cleaning3
  • Maintenance3
  • Versatility4

A good ice maker for a restaurant serving large quantities of soft drinks

What works

  • Produces ice consistently
  • This is a good maker for soft drinks and non alcoholic beverages

Why this brand

Hoshizaki produces a clearer and more universally sized ice cube

What is your primary involvement with this equipment?

  • I made the purchase decision

How long have you owned/used this equipment?

two years or more

Do you use mulitiple units?

Yes — 3

What other brands did you consider before purchasing this piece of equipment?

  • Hoshizaki

Model details

Bin
Yes
Condenser
Air Cooled
Ice Type
Nugget
Machine Type
Modular
Stackable
No

0 of 5 selected Add 2 to compare